AD ALTA
JOURNAL OF INTERDISCIPLINARY RESEARCH
Figure 3 Relationship between changes in business environment
affecting controlling and introducing new methods, tools and
procedures in controlling
Source: Own Work
In the context of the presented findings, we have determined
whether there is any correlation between the introduction of new
tools, methods and procedures into control and awareness of
changes in the business environment that affect controlling. The
relationship between the two nominal variables was determined
by Kramer V, the coefficient Phi and Goodman and Kruskal
lambda. One of respondents was excluded due to his unanswered
question (n = 330).
Both the Phi and Cramer V coefficients are 0.31 (Table 2). Thus,
the coefficient is not negligible, but rather small, which means
that the link between the two variables exists, but is not too
strong.
Goodman and Kruskal lamba is λ = 0.05, p = 0.10 (Table 3).
Since the lambda value is also very low and not statistically
significant, since p is greater than 0.05, we can conclude that no
statistically significant causal relationship has been find. The
perception of a change in the business environment affecting
controlling does not mean that the company will introduce new
methods, tools or procedures to control.
Table 2 Crammer’s V and Phi Coefficient
Source: Own Work
Table 3 Goodman and Kruskal lamba
Source: Own Work
5 Conclusion
Using multiple statistical methods, we found that there is no
statistically significant correlation between the introduction of
new tools, methods and procedures into controlling and
awareness of changes in the business environment that affect this
management function. Managers and informed employees, who
noticed changes in the business environment affecting the
controlling, think the most important changes in business
environment are more emphasis on quality of products and
services, different customers’ behavior, changes in legislation
and opportunities arising from the development and availability
of information and communication technologies.
These changes
also involve the introduction of new tools, methods and
procedures into controlling, which are mainly focused on
creating new on control specialized job positions (controllers or
auditors), companies automated selected business processes and
started to use information-communication tools in controlling
(e.g. CRM, SCM) and incorporated quality management systems
(ISO) into the controlling. Other part of managers doesn’t see
importance of changes in business environment and don’t see
reason to implement new methods, tools or procedures into
process of control as well. They claim that controlling in their
company have been evolved since the establishment of company
and process of control is already working very well for their
needs.
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81
24%
75
23%
39
12%
136
41%
Changes
in
Controlling/New
Methods,
Tools
and
Procedures in Controlling
Changes
in
Controlling/Without new
Methods,
Tools
and
Procedures in Controlling
Without
Changes
in
Controlling/New
Methods,
Tools
and
Procedures in Controlling
Without
Changes
in
Controlling/Without New
Methods,
Tools
and
Procedures in Controlling
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